We understand. Holding a tape with your wedding on it, or your children's first steps, and dropping it into the black hole of a courier service takes nerve. It is one of the most common worries people raise with us. So let us put your mind at rest: digitising VHS by post is an entirely routine and safe way of doing this.

Parcels arrive daily from all over the Czech Republic, and in the entire history of Záloha vzpomínek no parcel has ever been lost or damaged. The whole process is set up so that the risk is nil and the convenience is yours.

What to do if you are far away

Before you head to the post office, there is one small step:

  1. Get in touch first: do not send tapes blind. Write or call us (see Contact). We will go through what you need digitised, estimate the price from the price list and send you the delivery address.
  2. Pack the tapes securely: use a sturdy cardboard box and bubble wrap (or crumpled newspaper) so the tapes cannot move around inside. Put a note in the parcel with your name, phone number and email address.
  3. Confirmation of arrival: as soon as the parcel arrives we let you know by text or email. At that point you know your memories are safe and the video tape digitising.

Why sending them is safe

Your peace of mind comes first. That is why several measures are in place to protect both your data and your money:

  • Insured return shipping: we send your original tapes back via Balíkovna or Zásilkovna. Every return parcel is insured against damage and loss.
  • Data archived for 12 months: what if you lose the USB drivewe send you? No need to panic – we keep the digitised footage on file for a year and can put it back on for you at any time.
  • Payment only when you are happy: we ask for no deposit up front. You pay for the VHS transfer only once the work is done – cash on delivery or by transfer after you have checked it.
  • No risk: we stand behind the quality of our work. You pay for the digitising only after checking the result yourself.
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A tip to sleep easier: tapes are tougher than they look. What matters is that they cannot shift inside the box – a firm carton and padding all round does most of the work for you.

Free shipping and a personal approach

We value every order. If you entrust us with a larger batch of tapes and the order comes to more than 1,000 CZK, your return shipping is free.

Still uneasy? If you are coming to Prague anyway, we are glad to see you in person – we can arrange handover at our address in Prague 4 – Krč. There is more information in the frequently asked questionssection. Whether you choose the post or a visit, the goal is the same: to rescue your memories before it is too late. Write to us through the contact form and Záloha vzpomínek will send you the posting instructions.